Privacy Policy

Introduction

Maison Porchet, SAS, 20 rue de la Paix, 75002 Paris, is committed to protecting the privacy of its customers and visitors in accordance with the GDPR (EU Regulation 2016/679) and the French Data Protection Act of January 6, 1978.

1. Data Controller

Maison Porchet
20 rue de la Paix, 75002 Paris
Email: info@porchet.fr
Phone: +33 1 42 61 71 53

2. Data Collected

Data Purpose Legal Basis
First name, last name Order management, delivery Contract performance
Email address Order confirmation, communication Contract performance
Postal address Delivery Contract performance
Phone number Delivery tracking, customer service Contract performance
Payment data Payment processing Contract performance
Order history Customer follow-up, customer service Legitimate interest
Browsing data Site improvement, statistics Consent (cookies)

3. Use of Data

  • Process and ship your orders
  • Manage your customer account
  • Contact you regarding your orders
  • Commercial communications (with your consent only)
  • Improve our site and services
  • Legal and tax obligations

4. Data Sharing

  • Shopify — hosting and order processing
  • Carriers (Colissimo, Chronopost) — delivery
  • Payment providers (Stripe, PayPal) — secure payment
  • Authorities — in case of legal obligation

We never sell your personal data to third parties.

5. Data Retention Period

Data Duration
Customer data (orders) 5 years after the last order
Prospecting data 3 years after the last contact
Payment data 13 months (proof)
Cookies 13 months maximum

6. Cookies

  • Essential cookies — site functionality (cart, session)
  • Analytical cookies — anonymized audience measurement
  • Marketing cookies — personalization (with consent)

Manage your preferences via the cookie banner or your browser settings.

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Access — obtain a copy of your data
  • Rectification — correct inaccurate data
  • Erasure — request deletion
  • Restriction — restrict processing
  • Portability — receive your data in a structured format
  • Objection — object to processing
  • Withdrawal of consent — at any time

Contact: info@porchet.fr or Maison Porchet, 20 rue de la Paix, 75002 Paris. Response within 30 days.

8. Security

SSL/TLS encryption, restricted access, secure Shopify hosting (PCI DSS Level 1 certified).

9. Complaint

CNIL
3 Place de Fontenoy, TSA 80715
75334 Paris Cedex 07
www.cnil.fr

Last updated: April 2026